Privacy Policy for Boss Plant Sales Ltd

Effective Date: 01/01/2024

Boss Plant Sales Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our social media platforms, in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal data when you:

Visit our website and consent to cookies being used.
Interact with our social media profiles (e.g., liking, sharing, or commenting on posts).
Contact us through our website or social media platforms.

a. Cookies

Cookies are small data files stored on your device that help us improve our website’s functionality and your browsing experience. We use cookies to:

Enhance website performance.
Analyze user behavior to improve services.
Provide targeted marketing content.

The types of cookies we use include:

Necessary Cookies: These cookies are essential for the operation of our website.
Analytics Cookies: We use these to monitor how users interact with our website.
Marketing Cookies: These help us provide personalized marketing content based on your browsing activity.

You can manage your cookie preferences or disable non-essential cookies at any time through your browser settings.

b. Social Media Data

When you interact with us on social media platforms (such as Facebook, Instagram, LinkedIn, Twitter, etc.), we may collect information that you make available to us. This may include:

Your public profile data.
Any comments, likes, or shares made on our content.
Information provided through direct messages or forms completed on social media.

2. How We Use Your Information

We use your personal data to:

Improve our website’s functionality and user experience.
Analyze website traffic and monitor performance.
Respond to your queries and provide customer support.
Deliver personalized marketing and promotional content.
Engage with you on social media platforms.

3. Legal Basis for Processing

We collect and process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your data for specific purposes, such as cookie usage and social media interaction.
Legitimate Interests: We may process your data when necessary for our legitimate business interests, such as improving our website and engaging with our customers.
Contractual Obligations: To fulfill any contracts with you, such as responding to queries or requests.

4. Data Sharing and Third Parties

We may share your personal data with third-party service providers who help us manage and improve our website and marketing activities. This includes:

Analytics providers (e.g., Google Analytics).
Social media platforms (e.g., Facebook, Instagram, LinkedIn) for engagement and marketing purposes.
Web hosting and IT infrastructure providers.

We will not share your data with third parties for marketing purposes without your consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. You can contact us to request deletion or removal of your data at any time.

6. Your Rights

Under GDPR, you have several rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data (“right to be forgotten”).
Restriction: You can request the restriction of the processing of your personal data.
Objection: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.
Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [Insert Contact Email].

7. Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. This includes implementing technical and organizational measures to safeguard the information you provide to us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Boss Plant Sales Ltd
Email: marketing@bossplantsales.co.uk